Shipping policy
At Incensed UK Ltd, we aim to provide a seamless shopping experience for our customers. Please review our shipping policy below to understand how we handle your orders.
Shipping Timeframe
- Orders are typically processed within 1-2 business days after purchase. You will receive a confirmation email once your order has been shipped.
Shipping Destinations
- We currently ship to all regions within the UK. For international shipping, please contact us at sales@Incenseduk.com to inquire about availability and rates.
Shipping Costs
- Shipping costs are calculated based on the size, weight, and destination of your order. The exact amount will be displayed during the checkout process before you complete your purchase.
Tracking Your Order
- Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order on our courier’s website.
Delivery Issues
- If you experience any issues with your delivery, such as delays or damage, please contact us immediately at sales@Incenseduk.com, and we will assist in resolving the matter.
Returns and Exchanges
- Please refer to our Return & Exchange Policy for details on how to handle returns or exchanges related to your order.
Contact Us
- If you have any questions or need further assistance, feel free to reach out to our customer service team at sales@Incenseduk.com. We’re here to help!
Thank you for choosing Incensed UK Ltd. We appreciate your business and look forward to serving you again.
